OrbitsWell

Support

Need help with Orbit Haven, Orbit Reflect, or Orbit Boundaries? Start here.

Contact

Email support@orbitswell.com with the app you're asking about, your question, app version, iOS version, and device model if relevant. Orbit Haven also has its own support page at orbitswell.com/orbit-haven/support.

Please avoid sending sensitive personal or relationship details unless you intentionally choose to include them. Support email is not an emergency service.

Common Questions

Where is my data stored?

Every OrbitsWell app is local-first. Your records — plans, journal entries, relationship maps — are stored on your device unless you export or share them.

How do I manage a purchase?

Each unlock — Haven Plus in Orbit Haven, the Pro unlock in Orbit Reflect, Lifetime Access in Orbit Boundaries — is a one-time Apple in-app purchase. You can restore purchases from the app's settings, or view Apple purchase history in your Apple account settings.

What should I do in an emergency?

If you are in immediate danger, contact local emergency services. OrbitsWell apps are not crisis support, therapy, medical care, or legal advice. In the US you can call 911, or call or text 988 for crisis support.

How do I request deletion?

Because records are stored locally, you can delete app data through each app's controls or by deleting the app. Exported files must be deleted wherever you saved or shared them.